FAQ

1. How to retrieve the information at the website?

You can retrieve the information you need only by inputting any keyword or exact phrase in the Search box on the right upper corner of the webpage of the website and pressing Enter or clicking the Go button on the right side of the Search box.

2. How to adjust the word sizes when you browse a webpage?

You adjust the word sizes by clicking the setting “Word size: large, medium or small” on the right bottom corner of the title for the text of the webpage.

3. Hoe to print the text of the webpage?

What you need to do is to click the “Print” item of the “File” menu and select the print option you need.

4. How to save the text of a webpage?

What you need to do is to click the “Save the file as” item of the “File” menu and select the “File Type” for the file to be saved.

5. How to create a desktop shortcut to the current webpage?

You can create the desktop shortcut by right-clicking the current webpage and then clicking “Create a shortcut”.

6. How to send the current webpage by email?

What you need to do is to click the “Send” item of the “File” menu, click “Email Page” or “Email Link” according to the requirements and input the relevant content in the email window.

7. Why cannot I open the webpage?

If you access the Internet through a local area network, some time-out error may occur and you cannot access the webpage when you access it due to the restriction of the limited outlet bandwidth connecting to the external network. If you cannot open the webpage, what you need to do is to refresh it or sometimes you need to login at another time.

8. What should I do when I browse a webpage and see some messy codes?

When you browse a webpage and see some messy codes, you may solve the problem by doing the following: If you browse a webpage using IE6.X or IE7.X, you can click the “Encoding” item of the “View” menu and then select “Unicode (UTF-8)” to solve the problem.

9. How to contact us when you encounter a problem?

If you encounter any problems or have any suggestions when you browse the webpages of the website, please click the following website maintenance email at the bottom of the webpage of the website webmaster@cscec.com and send us an email.


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